Posted on 10/31/2025
Picking a repair shop is a safety decision as much as a convenience choice. When a facility earns Gold Certified status through NAPA AutoCare, it meets defined standards for training, tooling, parts quality, and customer support that directly affect how reliably your car stops, steers, and protects you. Here is what that certification means for your day-to-day driving and why it should guide where you book your next service. What “Gold Certified” Really Means Gold Certified is a designation reserved for shops that meet stricter requirements than a basic affiliation. It is not a logo on the door. It is proof that the shop has invested in technician training, modern equipment, and documented processes. Those investments reduce guesswork during diagnostics and help ensure that brake jobs, steering repairs, and electrical fixes perform as expected the first time, not on the second visit. Technician Training That Shows Up in Your Test Drive ... read more